Customer care
How can we help?
Whether you are choosing a kilt, preparing for an occasion or checking an existing order, send us the details and our team can respond with the right context.
Start with a topic
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Tell us what you need
Fields marked required help us reply with the information most relevant to your enquiry.
Before contacting us
Common questions
What should I include when asking about sizing?
Share the product name, the occasion and any measurements you already have. Avoid sending sensitive personal or payment information.
Can I ask for help choosing a tartan?
Yes. A clan name, family surname, colour preference or intended occasion gives the team a useful starting point.
What helps with an existing order enquiry?
Include your order number and the email address used for the order so the relevant details can be identified.